Charm Hui is a well-known luxury website, the goods sold are 100% genuine, but any website will encounter the problem of return, charm Hui return method, is it the same as No. 1, Amazon, of course not the same. Each has its own return process, the following is to introduce the charm Hui return method.
Delivery note
Camera
Product label
Merchandise tag
giveaway
Order number
parcel
or
Within 7 days of receiving the goods, the camera takes a physical picture of the goods, which proves that it is the original, has not been washed or used, the packaging remains the same as when sold, accessories (including packaging, labels, intact and not removed tags, etc.) and gifts are complete, unstained and do not affect the secondary sale. Then or call the customer service of Charm Hui, after making a return application, its customer service staff will verify whether the goods meet the conditions of return.
After the customer service has confirmed the return demand, you should immediately send the goods together with the invoice, accessories and gifts back to the charm. Please be sure to indicate your order on the order sheet. The Charm will refund the package within 7 working days after receiving the package, and the priority will be returned to the Charm stored value account. In the case of conditional returns, the returned goods must also pass the quality inspection of Charm Customer Service to confirm that they are suitable for resale.
Be sure to indicate your order on the order sheet.
Keep the original packaging clean and complete, such as do not write on the packaging, wrap tape, etc.
Invoice requested and received at the time of purchase, be sure to return it with the package.
If the return of fragile items is involved, please be sure to pack them properly to ensure that the products in the package are not damaged.